Which countries do you ship to internationally?
We deliver worldwide and have plenty of fast and reliable shipping options.
How much will my shipment cost?
Our shipping fees are as follows:
New Zealand
Courier Post Within New Zealand
Purchase: $0.00 – $99.99 NZD
Shipping Cost: $5.99 NZD
Free Shipping on orders over $100NZD*
AUSTRALIA
NZ Post Express Shipping
Purchase: $0.00 – $299.99NZD
Shipping Cost: $40.00NZD
Free Shipping on orders over $300NZD*
REST OF WORLD
International Express Shipping
Shipping Cost: $60.00NZD
What shipping methods do you have?
We dispatch all orders within 2-5 working days from Monday to Friday except for sale and peak periods where this may take longer.
If for some reason the delivery were delayed, we'll inform you as soon as possible, also in case the stock of any article is not available.
Can I track the delivery of my order?
Yes, once your order is shipped you will receive a shipping confirmation to your email all the information to track your delivery. Also you can check the status and the shipment tracking logging into your account.
Refund & Exchange Policy
14-Day Return Guarantee
We want you to love your purchase! If for any reason you change your mind, we offer a 14-day return period from the date of arrival for a full refund or exchange, including on sale items.
How to Return Your Items:
- Carefully package your items in their original, perfect condition, with all labels and tags still attached (including hangers).
- please return them in their original, undamaged box, as it is part of the product.
- Once we receive your returned item, we will process your refund or exchange within 3 business days. You’ll receive an email confirmation once your refund is completed.
Please Note: Shipping costs are non-refundable, and customers are responsible for return shipping.
