Delivery & Returns

 

Which countries do you ship to internationally?

We deliver worldwide and have plenty of fast and reliable shipping options.

 

How much will my shipment cost?

Our shipping fees are as follows:

New Zealand

Courier Post Within New Zealand 

Purchase: $0.00 – $99.99 NZD

Shipping Cost: $5.99 NZD

Free Shipping on orders over $100NZD*

AUSTRALIA

NZ Post Express Shipping

Purchase: $0.00 – $199.99NZD

Shipping Cost: $25.00NZD

Free Shipping on orders over $200NZD*

REST OF WORLD

International Express Shipping

Purchase: $0.00 – $299.99NZD

Shiping Cost: $35.00NZD

Free Shipping on orders over $300NZD*

 

What shipping methods do you have?

We dispatch all orders within 2-3 days from Monday to Friday except for sale and peak periods where this may take longer.

If for some reason the delivery were delayed, we'll inform you as soon as possible, also in case the stock of any article is not available.

 

Can I track the delivery of my order?

Yes, once your order is shipped you will receive a shipping confirmation to your email all the information to track your delivery. Also you can check the status and the shipment tracking logging into your account.

 

 

30 DAYS TO RETURN

We are happy to refund or exchange any item (including sale items) within 30 days from date of arrival if for any reason you change your mind.

  • Package your items carefully, with each item in its original perfect condition and all labels attached (including hangers).
  • Shoes must be in their original, undamaged box as it is considered part of the item. Please do not use the shoe box as protective packaging.
  • Within 3 business days of receiving your returned item, we will send you an email to confirm that your card has been refunded (or exchanged).